Extra Call Handling Options

If your phone is forwarded to us 24x7 it is possible to present your callers with the following after hours options (when our receptionist service is closed) -leave a voicemail message -play a message and disconnect We charge a one time fee to set this up on our platform and to create the message by a voice actress/actor. You can use the fields below to indicate your wishes. You can also order these voice prompts separately, the price is 30 euros per prompt up till 50 words for the female version and 50 euros per prompt for the male variant and configuration costs are 20 euro. Note: When we set up a voicemail for you, you will automatically receive e-mail with a recording of the voice message. The caller hears a standard voice message, you can also add a personalized message, see the options below.

Does your company often get calls from telemarketers/callcenters? These telemarketers often call from a callcenter that has anonymous caller id so you can't see their number. 9 out of 10 times these callers are telemarketers but they can also be a potential client or existing relationship. To make sure less of these telemarketing calls end up on your bill we can configure this filter for you. What happens when the filter is used: 1.The anonymous caller calls your business and the call is handled by our platform 2.Our platform detects that this an anonymous caller and instead of forwarding the call to an operator the call is forwarded to an Interactive Voice Response menu (IVR) 3.Here the caller will hear the following message: You have called us anonymously, telephone acquisition is not appreciated. If this is not an acquisition call then please dial 1 and we will be happy to help. 4.Most telemarketers disconnect here. As an added layer of protection, you can also create a contact in your control panel with this phone number: 085-3033033 This is the number of 'Getting rid of telemarketers as a service', see the website http://aaas.tilaa.com/. Call their number and enjoy! :-)

Our voice actress or actor can provide you with a personalized greeting for your callers. This is the message your callers will hear before they get to speak with the operator. For example: Welcome to (your company name), we will be with you shortly, please stay on the line. This price is for recording a welcome message voice prompt notification up to a maximum of 50 words.